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Baseline Voice

July 25, 2018

Like It Or Not, Your Customers Now Compare You With Amazon

Think only retailers are competing with Amazon? Think again. Amazon is changing how customers feel – and what experience they expect – in every industry. Are you keeping up? The evolution of customer expectations We all know the story. Amazon started as an online bookstore, competing only against … [Read more...] about Like It Or Not, Your Customers Now Compare You With Amazon

Filed Under: Customer Experience, Featured

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